Privacy

Policy

Effective Date:

September 26, 2025

Promoto respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, platform, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, billing details, and login credentials when you sign up for our services.
Usage Data: Information about how you use our platform, such as features accessed, campaign performance, and account activity.
Technical Information: IP address, browser type, device information, and cookies for analytics and service improvements.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services.
Personalize your experience with Promoto.
Communicate updates, promotions, or support-related messages.
Process payments and manage subscriptions.
Ensure security and prevent fraudulent activity.
Comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share your information only in the following cases:

With Service Providers: Trusted third parties that help us operate our services (e.g., payment processors, analytics providers).
For Legal Compliance: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Opt out of marketing communications.
Request data portability.
Restrict or object to data processing.

6. Data Retention

We retain your information as long as your account is active or as needed to provide services. We may also retain certain data to comply with legal obligations or resolve disputes.

7. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze performance, and deliver relevant content. You can manage cookie preferences through your browser settings.